A soft heart does not equal a soft head.

Today I want to acknowledge and dispel a common misconception about Hufflepuffs: You know, the one about this being the house for people who weren’t smart enough to get into the other houses. You can see where the stereotype comes from; after all, our common room is the only one that you don’t have to solve a riddle or even remember a password to get into. But when you look at some of our alumni, like Newt Scamander and Cedric Diggory, the suggestion that Hufflepuff is a house full of incompetents becomes ridiculous. Even badgers are traditionally thought of as canny. Perhaps it’s more accurate to say that instead of emphasizing the individual possession of intelligence, Hufflepuff focuses on the wisdom of groups (loyalty) and the application of one’s gifts (perseverance). Other qualities commonly associated with Hufflepuff, such as kindness and justice, make me think of a specific type of intelligence: emotional intelligence, which I’ve written about extensively on my blog (see this post and many others–just click on the “emotional intelligence” tag). Emotional intelligence, or EQ, involves understanding oneself and others and making wise decisions based on that understanding. And I hasten to add that EQ is not an exclusively Hufflepuff property; Ravenclaw Luna Lovegood is a wonderful exemplar of it.

Let’s look at an EQ principle that applies particularly to leadership*: A soft heart does not equal a soft head. Making decisions based on empathy is popularly associated with vague thinking. In fact, most people would probably consider the phrases “making an emotional decision” and “making an illogical decision” to be synonyms. But Hufflepuff leaders (and the many EQ theorists of the past several decades, beginning with Daniel Goleman) know that both rationality and emotion can be vehicles of wisdom. (Actually, much earlier thinkers knew this too–I have a quote taped to my laptop that’s attributed to Blaise Pascal, though I can’t vouch for the accuracy because I got it from the tag of a Celestial Seasonings teabag: “We know truth, not only by reason, but also by heart.”) We also know that having empathy for the people we lead does not mean having low standards or not caring what they do. After all, both mercy and justice are Hufflepuff qualities. Holding them in tension–leaning to one side or the other as the occasion demands, but striving to remain upright in the middle–is hard work (which Hufflepuffs aren’t afraid of, right?) that is well worth the effort. In fact, those of us who serve the God of the Bible will recognize justice and mercy as two of his attributes that are frequently associated in Scripture; e.g. Psalm 85:10: “Mercy and truth have met together; Righteousness and peace have kissed.”

So we can lead with love and still be savvy, have high standards, and hold people (and ourselves) to them.  I would love to hear stories about how you or a leader you know has done this!

*I should have made it clear earlier that I’m not using “leadership” as the businessy jargon term it’s often used as. For our purposes, leadership encompasses much more than being a CEO; it could mean being a mentor, a parent, or–as I often conceive of the role–a teacher.

guest post: “Slytherin will help you on your way to greatness”

Today, I’m pleased to be able to feature the work of our Slytherin correspondent, Andy Ford, who will be looking at the hallmark traits of the serpent house from a Christian perspective. Let him know what you think on Twitter: @Andy_Ford

Or perhaps in Slytherin,

You’ll make your real friends,

Those cunning folk use any means,

To achieve their ends.

Pride.

Ambition.

Cunning.

Can a person be both a believer in Christ and a Slytherin? Can a person balance Pride, Ambition, and Cunning with following Christ? I’m not sure. I’d like to think so. I’d like to be both, a Slytherin and a Christian. I’d like to be one unified person, rather than have two sides of myself warring with each other.

The first problem for the Christian Slytherin, at least on the surface, is that Pride, Ambition, and Cunning are all things to which the Christian must die. Pride is often condemned, Paul warns against selfish ambition and vain conceit, and the serpent in the Garden is described as cunning. The question, then, is: can a Christian exercise Pride, Ambition, and Cunning while maintaining his or her witness? To answer this question we must first define terms. For the purposes of this discussion, I will use the word “Pride” to mean the opposite of humility, I will use the word “Ambition” to mean “a strong desire to do something, typically requiring determination and hard work,” and I will use the word “Cunning” to mean “having or showing skills in achieving one’s ends by deceit or evasion.”

So first, Pride. Pride is and has long been considered sinful; ask Thomas Aquinas. But is there a difference between, for example, Lucifer’s pride in Ezekiel 28:17, and being a proud alumnus of Liberty University, or being proud of a child when he succeeds at something he cares about. Again, the Pride I am discussing is the opposite of humility. One of my Graduate School professors taught me that all sin is ultimately idolatry, and all idolatry is ultimately Pride. Which means that all sin is Pride and thus all Pride is sin. As believers, we are instructed to die to ourselves daily and that includes dying to our own Pride. However, for every command against in the Bible, there is a command to. In the case of Pride, we die to it to embrace what I would call holy confidence. We are told to approach the throne of Grace with confidence. Confidence that we will not be turned away. That confidence has nothing to do with our accomplishments but has everything to do with the character of God. Brennan Manning (who is always a Win) wrote that God’s fundamental attitude toward us is one of affection. This affection directly contradicts Pride, because it is not dependent upon our own actions. Regardless of how holy or unholy we think we are, God’s attitude does not change. There is nothing we can do to change God’s attitude toward us; we are loved. Period.

This raises the question of how a Christian can exhibit the Slytherin trait of Pride without contradicting his or her walk with God. The answer, I think, lies in the type of Pride discussed. A person can be proud to be part of Slytherin House without falling into the sin of Pride. This does not mean being ashamed of being a Slytherin, or making excuses for the Sorting Hat’s decision, but rather it means that one understands both the benefits and the weakness of the House.

Ambition raises a slightly different question, although one that still has its own complications. Ambition is frequently pointed to as the defining characteristic of dictators and tyrants, like the titular character in Shakespeare’s Julius Caesar, but the Apostle Paul writes that we should do nothing out of selfish ambition, which implies that there is another type of Ambition that is not selfish, and I think that’s the type of Ambition Slytherin House should emphasize. Salazar’s personal desire for greatness aside, being a Slytherin is not about being the greatest ever for the sake of being better than anyone else. That way leads to Voldemort’s obsession with becoming the Master of Death. Instead, I think true Slytherin Ambition is about becoming the best version of one’s self for the sake of being better than one was. Hemingway wrote, “There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self,” and I think the same can be said for Ambition. True, Godly ambition is the desire to improve one’s self and the desire for continuous sanctification.

I’ll be honest, Cunning put me into a quandary. On the one hand, in the New King James Version of the Bible, the serpent in the Garden is described as Cunning. (The New International Version and the New American Standard Version both use “crafty,” while the King James Version uses “subtil.”) On the other hand, Jesus tells his disciples to be as wise as serpents and innocent as doves. As the symbol for Slytherin House is a serpent, I find this to be an interesting connection. So, which is it? Is Cunning evil or not? The problem is: Cunning implies deceit, deceit implies dishonesty, dishonesty implies lying, and lying is a sin. By telling his disciples to be as wise as serpents, is Jesus instructing his disciples to get what they want through deception? Obviously not. I think the proper, Godly use of cunning is in a sort of “it takes one to know one” sort of a way. The context of Jesus’ words is: he’s sending his disciples out into the world to spread his message, and he’s instructing them on how best to keep themselves safe. One of my all time favorite movies is Gone Baby Gone, and the film opens with the main character, Patrick Kenzie, discussing this exact question: “When I was young, I asked my priest how you could get to heaven and still protect yourself from all the evil in the world. He told me what God said to his children. ‘You were sheep among wolves. Be wise as serpents, yet innocent as doves.’” I think Jesus meant: you are about to enter a fallen world, be aware of how people will try to take advantage of you and do not let them. But, and this is the “innocent as doves” part, do not do anything that would compromise your witness. Do not be taken advantage of, but in your attempt to avoid being taken advantage of, do not take advantage of someone else.

Neither Pride, nor Ambition, nor Cunning is necessarily evil in its own right. They are simply traits, like having red hair or blue eyes. The question is: how will the person who possesses those traits make use of them? And that depends, in large part, on the character of the person. This is the important part. A person’s sorting says what traits they possess and says absolutely nothing else about the type of person sorted. The Sorting Hat makes no character pronouncements. There are evil Slytherins, absolutely. But there are also good Slytherins (not naming names; I’ve been in that fight before, and it’s not worth it). The point is: Slytherin is not necessarily “the Evil House of Evil.” It does seem to have a uniquely dangerous combination of virtues, especially when compared to the Integrity and Hard Work of Hufflepuff and the Intelligence and Creativity of Ravenclaw, but having traits that are perceived as negative is not the same thing as being evil. A person can balance all three while remaining a good person. The goal, I think, of being a member of any organization is to identify both the strengths and weaknesses of that organization and embrace both, making use of its strengths and avoiding its weaknesses. As Harry tells Albus Severus in the final scene of Deathly Hallows, it does not matter into which House a person is sorted as long as the person does their best and strives to be a good person. For a Christian, as long as he or she is open to the correction and guidance of the Holy Spirit, God will mold them into the type of person God wants them to be.

Hufflepuff human resources

Last night, some friends and I had a lengthy discussion about human resources departments.  (Yes, we’re a barrel of laughs.) And then, on The Walking Dead, Negan–a character who is the opposite of a Hufflepuff leader, ruling by intimidation and derision (click here for a post on how I feel about him)–once again referred to people as resources, one of his favorite expressions. And then, this afternoon, the author of a newsletter article I was reading mentioned treating people as resources and assets as if this were a good thing. So, I thought, there’s the theme for this week’s post.

I think the newsletter article author was referring to valuing our people’s expertise and perspectives and trusting them to do good work rather than falling into the “I can do it better myself” trap. These are good things. Where the “people as resources” trope becomes dangerous is the point at which we begin to value people only for what they can contribute. I have blogged about this before, but I want to revisit the idea in a Hufflepuff leadership context (with some examples from The Walking Dead). When we start valuing people only by their contributions–an attitude I see in a lot of the rhetoric surrounding zombie apocalypse narratives, as well as (I hate to say it, but it’s true) in some of my Hogwarts compatriots from the other three houses–we ignore two crucial truths. Briefly, I want to remind us of those truths:

  1. All people have value because of who they are, not what they’ve done. As a Christian, I believe that all people have value because they are created in the image of God. If you’re not prepared to go that far, at least I hope you can accept that people have value because they’re human. That includes people who are judged as too disabled, too reticent, too selfish, too [fill in the blank] to contribute anything noticeable to the world. On The Walking Dead, as I’ve mentioned before, this means that even people who are self-admitted cowards, who freeze in the face of danger, are valuable. (Are you reading this, Gryffindors?)
  2. We all can contribute something valuable to the world, but that something might not look valuable in an obvious or accepted way. My favorite example from The Walking Dead is Father Gabriel, who isn’t a good fighter, planner, or leader; isn’t athletic, and has now become visually impaired. But he provides spiritual guidance and a calm, non-judgmental spirit that many characters have benefitted from (including Negan!). I always go back to the example, as well, of Rick Grimes, who got blasted by fans several seasons ago when he devoted some time to growing vegetables instead of killing zombies or fighting enemies. He was trying to help create a sustainable community–literally, to feed people–but because his actions weren’t the expected ones of a leader in this type of narrative, he was derided and undervalued–wrongly, as I will never stop arguing! I’ll give one more example: one of my favorite Hufflepuff predecessors, Newt Scamander. In Fantastic Beasts and Where to Find Them, he is awkward around people, to the point of social paralysis, but calm and confident around animals. At the end of the movie, he applies that “gentling” ability to a human who is becoming something other, and he prevents that person from doing further damage to himself or others. So Newt, the guy who could barely carry on a conversation, ends up pulling off a fantastic feat of diplomacy.

So today’s leadership principle is this: People are much more than resources.

National Day of Unplugging (i.e. hiding in the Forbidden Forest)

This week’s Hufflepuff leadership topic is what to do when you need to get away from people–either because you need to work on stuff or because you’re an introvert and being around people (even though you love them) exhausts you.  When asked how they create alone time and space, my two contacts at Hogwarts* had similar answers.  Muggle studies teacher and Hufflepuff alumna Becky Weasley said, “Well, it helps that I’m married to the Hogwarts gamekeeper.  Charlie and I have our own cabin a little ways away from the castle.  When I have a lot of grading to do, I work on it at home instead of in my office.  But when I really need to get away, I pack a picnic and conveniently get lost in the Forbidden Forest.  Charlie will always come find me eventually.”  Her nephew, Patrick, a seventh-year student and Hufflepuff prefect, said, “I like to be available to the first- and second-years when they have questions about school or are just homesick, but sometimes I have to get my own work done, you know?  So a lot of times, I’ll go next door to the kitchens and ask the house-elves not to tell anyone I’m there.  They usually give me some of whatever they’re cooking.  And in return, I help them clean up.  Or I’ll go visit my Aunt Becky and Uncle Charlie.  They usually feed me too.”  So, common themes seem to be 1) food and 2) hiding (like a badger in a burrow?).

But Muggle/No-Maj society presents an additional challenge that our Hogwarts friends don’t have to face: technology.  You can hide if you want, but if you have a phone, people can still find you.  (Unless you’re in the Forbidden Forest, where I hear that reception is really bad.)  Much ink (which here is a metaphor for digital text) has been spilled over the effects that smartphones have had on the American and European work week.  Now, our bosses, colleagues, and employees can find us anytime.  Some people, like me, avoid using their phones for email, but there’s still texting.  One curious consequence of this constant connectivity is a comparison game over who’s the busiest.  I’ve heard people in my organization brag about how many emails they get over the weekend.  “My boss starts emailing me Sunday night around sundown, and I can’t wait until Monday morning to respond to them [implied: because I’m too important to the company].”  I’m not saying this is any one person’s fault.  What we have not only in my organization but in our society at large is a culture of busyness.  And it’s not healthy.

Some Hufflepuff leaders (okay, I just made an assumption there) at an organization called Reboot have started an annual event called National Day of Unplugging.  I participated last year, and I’ve been looking forward to the 2018 event for months.  It’s simple: From sundown this Friday to sundown this Saturday, you keep your phone and other digital devices off.  (The resemblance to Sabbath is not an accident–Reboot is a Jewish organization.)  Of course, that’s if you want to be extreme (which I do).  Maybe for you, unplugging simply means you don’t check email or Instagram for that 24-hour period.  But in any case, you’re engaging in an act of radical freedom and humility–declaring that the digital world (which is not the whole world) can survive without you for 24 hours.

What does this have to do with leadership?  First, obviously, leaders themselves need a break.  But secondly, unplugging has a trickle-down effect.  When I step away from work for a day, I’m letting my employees and students know that it’s okay for them to do the same.

Will you be participating in the National Day of Unplugging?  Do you have other suggestions on this topic?  Let me know in the comments!

*These characters are both my own creations–see last week’s post.