Let them hear your voice.

This post is part of a series on bringing a human touch (cue the Bruce Springsteen song) to online education. See the series introduction here.

Today I have a simple tip to offer you, yet I’ve received more positive student feedback in response to this practice than almost anything else I’ve ever done as a professor. I would like to invite you to consider making videos for your students. And I don’t mean scripted lectures shot in multiple takes with official-looking title cards provided by your institution (though there can be a place for those). I mean short, personal, off-the-cuff video responses to students’ assignments. Here is a short account of my experiences with this practice.

I teach two research classes in which students submit a major project in several steps, the first being a proposal. Though the assignment instructions for the proposal are relatively formal and lead students to take it seriously, I treat it as a formative assessment–that is, not a finished product but a stepping stone. So instead of making corrections and deducting points from the rubric, I read each student’s proposal, then use the recording feature embedded in our learning management system (Canvas) to make a short video (2-5 minutes) expressing enthusiasm for their projects and giving them some advice about things like the scope of the project (students often start out a little too ambitious), pitfalls to avoid, and sources that might be helpful. The videos tend to be longer if I know something about the topic and have specific source recommendations to make or if the student seems to have had a little trouble understanding the assignment. But in all cases, I try to project excitement about their ideas and let them know that I’m a helpful resource.

The videos don’t take long to create because I shoot them in one take, without doing any editing and without even writing down notes first. I am pretty good at speaking ad lib–others might want to jot some notes first (and I do sometimes miss important things I meant to say or should have said!). Video grading gives me a break from writing, which constitutes the bulk of my work, and it allows students to see my face and hear my voice, letting them know I’m a real person who’s invested in them and their writing. The students love these videos–I get more positive feedback on them in my course evaluations than on anything else. Often the videos initiate a warm and enthusiastic exchange of questions and ideas that continues throughout the course.

Next week, it will be time for me to make proposal feedback videos for my new set of students, and I am genuinely excited to make them–not something I can normally say about grading. I encourage you, if you are a teacher or any type of communicator (aren’t we all?), to find ways to let the people you work with hear your voice. It will lay the foundation for trusting relationships and make your future written communication less likely to be misunderstood. Try it out and let me know what you learn!

online education for humans

Sometimes I wonder if my students realize I’m a real human being, not a machine who grades their work. When students are surprised that I answer a pretty reasonable request in the affirmative, or that I reply to their messages at all–that’s when I really wonder. But I can’t be too critical of my students’ assumptions, because there have been times when I’ve forgotten that my students are real human beings and not machines composing assignments. When all you see of a person is a) their writing (which may or may not sound like something that came from a real human being–we’ll talk more about that in a later post) and b) a tiny, low-quality profile picture, seeing that person’s humanity can be a struggle.

This will be the topic of my next few posts. We’ll talk about strategies that online faculty and students can use to remember and respect each other’s humanity. And as always, I hope these posts will have a wider application, offering useful advice for all of us who live in this world where so much of our human interaction is mediated by screens.

what’s new and upcoming

Hello! I hope you’re staying warm and cozy on this winter morning (it’s one degree Fahrenheit outside here in northern Indiana). I’m just dropping in to let you know that I’m planning to be back soon with some new posts on creative writing. For now, check out my latest podcast episodes at https://anchor.fm/tess-r-martinus. There’s a zombie episode, a board game episode, and some opportunities to hear from people who mean a lot to me. Listen and let me know what you think!

Work Places: The Carlisle Inns of Ohio

This is the third post in my series about places to do remote work in some of America’s most beautiful vacation spots. Click here for the first post and here for the second.

Good morning from the Carlisle Inn in Walnut Creek, Ohio! I just walked into our room after sitting on the balcony, which overlooks rolling farmland and (on the front side of the hotel) the quiet main street of Walnut Creek. (It’s just slightly above freezing outside, but the balcony faces the sun and is warming up quickly–and besides, I had a cup of tea.) My husband and I are here on a weekend trip that’s part family visit and part couple’s getaway. We plan on spending time with my aunt and cousins who live in the area and are avid board gamers like ourselves, but we’re also going to do a few things just the two of us, like taking a walk this morning and, tomorrow, hitting some of my other favorite spots in Walnut Creek: Der Dutchman Amish Kitchen Cooking (for breakfast), Carlisle Gifts, Coblentz Chocolate Company, and Walnut Creek Antique Mall.

Why would one want to spend a chilly November weekend in middle-of-nowhere Ohio? For one thing, it’s beautiful here, especially at this time of year, with recently-harvested fields resting on hillsides, orange and red trees blazing over the ridges, and mist rising off the pastures as the frost melts in the morning. For another, it’s quiet here. Although this area (primarily in Holmes and Tuscarawas Counties) has become a prosperous tourist destination in recent years, it isn’t overdeveloped, and businesses close down early at night, reflecting the agricultural lifestyle of the Amish, whose culture-challenging lifestyle is one reason why tourists find the area so fascinating. (Jordan and I passed almost as many buggies, tractors, and bikes as cars as we came into town last night.)

If you visit, I recommend staying in one of the Carlisle Inns, whose slogan is “Peace & Comfort.” (I feel like that should be every hotel’s slogan, right?) They are part of the Dutchman Hospitality Group, who run several fine establishments in the area, including the Der Dutchman restaurant (hearty, homestyle fare) and two of the most gorgeous fine gift shops I’ve ever visited, Carlisle Gifts in Walnut Creek and Dutch Valley Gifts in Sugar Creek. There are two Carlisle Inns. The one in Walnut Creek, where we’re staying, is the older of the two, so the rooms maybe aren’t quite as up-to-date, but they’re still comfortable and clean, and you can’t beat the charm of this location, which stands as a friendly beacon at the foot of Walnut Creek’s main street (especially when it’s lit up for Christmas, like it is now). I love being able to walk next door or across the street to the retail establishments I mentioned earlier, or stroll a little further into the residential part of Walnut Creek.

The other Carlisle Inn is in Sugarcreek, a somewhat more built-up town, though still not at all overdeveloped. It’s newer, so the rooms are a little nicer, and it sits on a whole compound of Dutchman Hospitality properties, including the Ohio Star Theater (a popular local spot for concerts and live theater) and Dutch Valley Market, a food shop. I prefer the location of the Walnut Creek inn a bit more, but you really can’t go wrong with either. You might choose the Sugarcreek Carlisle Inn if either a) you want an ultra-comfy room to stay in on a quick overnight stop on a road trip (I’ve done this) or b) you’re coming to see a show at the Ohio Star Theater (I’ve done this too, when a friend and I came to see Fernando Ortega a few years ago). You might choose the Walnut Creek Carlisle Inn if you want a quiet weekend getaway where you can do a little shopping but still feel like there’s no one else around for miles.

Since this is part of my Work Places series (and Jordan is wrapping up work across the table from me right now), I should mention that the rooms in both Carlisle Inns, from my experience, all have decent-sized tables and ample plugs. I don’t remember the Wi-Fi situation in Sugar Creek, but here in Walnut Creek the network, while adequately fast and reliable, isn’t password-protected, so if you’re concerned about security, you might want to forego the hotel network and create a hotspot on your phone. Also of note, the rooms have Starbucks coffee in them.

But don’t stay in your room working too long if you can help it. Take a cue from your Amish neighbors and distance yourself from technology for the weekend. Isn’t that what you came here for?

What if I started a podcast?

I do a lot of writing in my work life (emails, course announcements, more emails, course revisions, more emails) and my regular human being life (planner, Bible study notes, text messages, social media posts, and the occasional non-work email). When I am writing, I constantly, reflexively revise, which both slows down the process and makes it more mentally taxing than it would be if I could manage to do the kind of one-shot, pristinely untouched writing that proponents of “silencing your inner editor” seem to be envisioning. I enjoy writing, I think writing is important, and I will never stop writing. But I’ve noticed lately that writing can burn me out in a way that talking usually doesn’t (the exception is teaching in front of a classroom, which, though I love it, can be draining for me).

So lately, I’ve been finding ways to substitute talking for writing–sending a Marco Polo to a friend when a text would be too long and complicated, video-recording grading feedback for online students so they can hear and see me and know that I’m not mad at them, etc. This has got me wondering what it would be like if I started a podcast.

So I’m thinking about it. I have a topic (it would be essentially the same as that of this blog, maybe a little wider-ranging) and a name (keeping it secret to increase the hype–actually, the truth is that I’m not sure if I like it yet) and am working on a logo. Beyond that, I got nothin’, except a mug I prematurely bought that says, “Proud to be a one-woman show,” with a little microphone on it. (I figure it can apply in a broad, metaphorical sense even if I don’t start the podcast.)

I should make clear that the podcast would not replace this blog. I’ve maintained this blog for 10 years as of this past December (most of those years it was called Penelope Clearwater), and I see no reason to fold it now. I would probably alternate blog posts and podcast episodes, or do what the influencers do and create coordinating sets of posts and episodes (and Instagram stories–I need to learn how to make those).

I’d like to ask for your help. Would you answer the few questions below to help me figure out how a podcast could best serve you, my readers? (And if the answer is by not existing, that’s okay!) I appreciate your help. You can also feel free to make non-anonymous suggestions in the comments down below.

our teaching and learning preferences

The idea for this post came from a confluence of three factors: 1. I noticed that several of my new students started following my blog after I shared the link (welcome!). 2. I had a Twitter conversation last night with a former student about the conditions for a good discussion in an English class. 3. I am working on my goals for 2021 and have been thinking about ways to be more available and approachable to my students.

So I’ve decided to open up a discussion, in which I hope you will join me, about your teaching preferences (if you’re a teacher) and your learning preferences (if you’re a human being, because we all learn). I’ll start with a few observations; then I’ll ask some questions and give my own answers to begin the conversation.

Observation 1: The idea that there are three learning styles–visual, auditory, and kinesthetic–seems to have been largely debunked, or at least marked with a large asterisk noting that the concept pigeonholes students, is overly simplistic, and isn’t research-based. Anyone can learn in any of those three ways, and the dominant style may have more to do with the world we live in than with an inborn disposition. (For example, I meet few people today who call themselves auditory learners, but if we take this concept anachronistically into the past, I bet there were a lot more auditory learners back in the 19th century when people where accustomed to listening to long political debates.) When folks in the education field talk about how students learn today, they look at a whole constellation of factors that may include cultural and language background, classroom environment, sensory processing modes, past learning experiences, personality factors that may influence when and under what conditions a student will speak up in class, etc. But the best methods for finding out how a student learns are still pretty old-school: observation (which is harder in an online classroom, but not impossible) and asking the students themselves.

Observation 2: Teachers tend to choose their teaching methods based on their own learning preferences. For example, I usually enjoyed the wide-ranging, open-ended discussions we had in the literature classes I took in college, so I often attempted to conduct these types of discussions in the classes I taught. This isn’t a bad starting place, but good teachers are willing to try different methods when they see that the ones that worked for them as students, or even the ones that have worked with previous classes, aren’t working with a particular group of students. (Of course, this doesn’t mean giving up the first time a method is met with dead silence or confused looks–the students might need time to figure it out and warm up to it.) Also, a technique that works for most of the students in a class may leave out a few students who, for various reasons, can’t get into it. Teachers often talk about “teaching to the middle,” and sometimes that’s what you have to do in a live classroom setting, but that doesn’t mean neglecting the students who fall outside that average clump.

So, here are my questions: How do you prefer to learn? What classroom conditions (online or in-person) make you most likely not only to meet the learning goals of the class but also to enjoy yourself while doing that? What do you want teachers to do to help you learn and enjoy learning? (The answer could be “just leave me alone, thanks”–that’s a legitimate learning style.)

If you’re a teacher (and this could include a Sunday school teacher, a tutor, someone who gives private lessons, a parent, etc.), what are some of your favorite ways of delivering content and connecting with students? Why do you think they’re your favorite?

I realize this post is getting long (I say that a lot, don’t I?), so I’ll just give two quick examples for myself. First, as a learner, I find it hard to concentrate when I’m doing nothing but sitting and listening. I prefer to be doing something with my hands or feet (taking notes, washing dishes, walking) while I’m learning. I think I’ve always been like this, because I have this embarrassing memory from fifth grade: One time I was doodling during class; I don’t remember what we were learning about, but I’m positive it wasn’t a music class. And I raised my hand and asked my teacher if he could show me how to draw a treble clef. And bless his heart, he stopped what he was doing and drew one for me on the board.

As a teacher, I’ve had to adjust my methods since I’ve moved to teaching fully online, but my favorite part about teaching is still connecting with students one-on-one or in small groups. (I used to be a writing tutor, and I loved that because it involved some of my favorite aspects of teaching and none of my least favorite–grading.) I love it when students reach out to me by email or phone, whether they have a question or just want to chat. I’ve said this before: in the online learning environment, it can be really difficult for students and teachers to think of each other as real people, not just writing machines. So I seize on any opportunity to make sure my students know I’m a real person and to learn about them as real people.

Okay, it’s your turn. Go back to those questions in bold and tell me what you think!

my weekly rhythms

The word rhythm, in reference to the daily, weekly, monthly, seasonal, and annual practices that provide a semblance of structure to our lives, is trending. I have to admit that I’m a sucker for the concept; I am drawn to links or magazines that tell me how to improve my bedtime routine or make adjustments to my home to make it feel more like winter than fall. (By the way, it currently feels like summer outside where I am, proving that while the natural world does have rhythms of its own, these don’t always correspond to our schedules.) I think the word rhythm is a little cheesy when applied this way; it always makes me picture a Jamaican reggae guy playing one of those portable drums. (Is that weird? Don’t answer that.) But in spite of the over-trendiness, the cheesiness, and sometimes the total lack of correspondence to reality, I think this idea of rhythms (or habits, if you want to sound more practical or less Rasta) can be useful.

It is particularly useful for those of us who work jobs that do not have a set schedule—a group of people that has become larger this year, since a work-from-home schedule is by nature more flexible than an on-site schedule. (Read more about this in my post from two weeks ago.) I am thankful that, as an online faculty member, I can set my own hours. I want to be clear about that—I realize my flexible schedule is a rare privilege. I also realize that many online faculty members don’t have as much freedom as I do, whether that’s because of a second job or a heavier courseload or small children at home. But despite all that, I thought it would be helpful if I shared a bit about why and how I have developed some flexible weekly work rhythms.

First, why. I actually started learning the importance, for me, of having a semi-structured work schedule two years ago, when I went from working a mid-level administrative position—in which I was expected to be on campus more or less all day, spent a lot of that time in meetings, etc.—to a teaching-only faculty position, in which I was expected to be on campus only during classes, office hours, and meetings (which were rare in this context; my university did a good job protecting people from pointless meetings, at least in my experience). This flexible schedule, combined with the fact that I lived only a two-minute drive or ten-minute walk from campus, opened up an immense freedom to do what I liked with my waking hours, unlike anything I had experienced since my own college years. Unfortunately, I spent a lot of that precious time pacing around my house trying to figure out the best way to use it. Here’s an example: In my previous job, the daylight hours were mostly spent in a windowless office, so when I got home from work, I wanted to spend the remaining daytime out and about. So I had gotten into the habit of grading at night, and I had a hard time getting myself to sit down and grade when the sun was out. When I changed jobs, I was so determined to use my free time during the day for doing non-work things (even if some of those things were time-wasters) that I still ended up shoving all of my grading until the end of the day, dreading it all day, and staying up too late to get it done. Again, I want to stress the fact that everyone has different styles of working, and some people work best at night. I am not one of those people. But because I didn’t have a schedule, or at least an outline of a schedule, for using my daytime hours, I wasn’t getting things done during the time I tend to be most productive and get the most enjoyment out of my work.

I was still trying to figure all this out when I met my now-husband Jordan and made the goal of aligning my schedule with his (he works all day on weekdays except Friday, which is a half day) so that when we got married, we could spend our non-work hours together. And I was still in the process of making that shift when COVID-19 forced my spring classes online, thrusting me into the life of a fully-online professor several months before I expected it. Fortunately, I had received an excellent planner as a Christmas gift and was filling it out religiously every week. The planner and my motivation to align my schedule with Jordan’s helped me create a work week that resembles a typical 8 to 5 schedule, but departs from it in some key ways.

I won’t bore you with all the details of this schedule, but I do want to outline some of its main features in hopes that you might pick up an idea or two for establishing your own weekly rhythms.

  • When it comes to grading, I dedicate one day per week to each class. I reply to emails throughout the week, regardless of the class the student is in, but for grading, when I’m done with the class, I’m done for the day. (There’s an exception once every eight weeks, when I grade the big end-of-course projects. That week, I pace myself more carefully.)
  • I take Fridays off. (This works out perfectly right now, since I have four classes.) Again, I realize this is a privilege, and I’m thankful for it. But I don’t feel like it’s necessary to create busy work for myself just because this is a workday for most Americans. (However, during that big grading week, I sometimes have to work on Friday.)
  • I start and end work around the same time every day. I start a little later than Jordan, who begins his workday at 7 am; I use the first couple of hours of the day to do laundry or other tasks around the house. I take a lunch break with him from noon to 1 pm. And I finish when he’s finished, at 5 pm, if not earlier. If there’s something on my work to-do list that didn’t get done that day, I cross it off and move it to the next day.

I have other weekly work rhythms too, like posting my weekly announcements on Sunday afternoons, but I’m afraid this post is already pretty boring, so I’ll stop. Perhaps next week I’ll write about the non-work rhythms I try to incorporate into my life—the “restorative habits” I write into my planner each week. Meanwhile, do you have any regular scheduling habits or other work habits you’d like to share? Like I said, I eat this stuff up, so I’d love a new strategy to try! As always, thank you for reading my blog.

home: the new co-working space

Yesterday afternoon, I took a break from folding laundry and replying to students’ discussion board posts to make myself a cup of tea. I looked outside and saw a chickadee in our birdfeeder. Chickadees are harbingers of colder weather and new birds to look at, and besides, ever since a small stand of trees near our backyard was cut down a few months ago, we haven’t seen any birds at our feeder besides the occasional mourning dove that plants itself there for hours and doesn’t do anything but poop. (Sorry, mourning doves. At least you have a pretty voice!) So, the arrival of the chickadee was an exciting event, and I hollered to my husband, Jordan, who was working in his home office, to come out and look. As if they had been waiting for his arrival, a flurry of birds suddenly appeared, including more chickadees, some cute little brown guys (look, I never said I was a real birder), and even a couple of Eastern bluebirds—my favorite songbird but one that I rarely see. For about fifteen minutes, they flew around the backyard, alighting now and then on our feeder, the neighbors’ fence, and the scrubby bushes on our property line, even daring to get as close as our patio picnic table. Then, shortly after Jordan went back to his office, they were gone, and they haven’t been back (though I’ll be on the lookout around 2:30 this afternoon).

I shared this story because moments like this are among the blessings of working from home, especially with someone you love. This year, millions of people around the world started doing what fully-online professors (and those in an increasing number of job sectors) have been doing for years: working in the space where they also sleep, eat, do chores, and spend time with those they love. Working from home comes with its share of challenges (e.g., distractions, guilt over unfinished tasks, the difficulty of establishing a quitting time), and those challenges are compounded for those with children at home. I don’t want to minimize those challenges, but in this post I am focusing on the joys of working from home, as well as a few of the practical considerations.

Jordan, an engineer, started working from home in March, like many people did. He already had a home office with a pretty sweet computer set-up (powerful processor, big monitor, headset, etc.) because he’s an avid gamer. With a few adjustments (purchasing a second monitor, downloading the primary software he uses for work), he was able to set himself up to work basically the same way he did at the office, with one major difference: his co-workers aren’t here.

Sure, he can and does email, call, and ping them on Microsoft Teams. But if he wants to get up and stretch his legs and decompress after a stressful meeting, the only person in his physical space is me, and I’m not much use in a conversation about solenoids. (They’re little magnetic parts that open and close things. I’ve learned that much.) But then again, maybe that’s a good thing. Maybe what Jordan needs in that moment is both a cup of tea from a real teakettle (which I know he can’t get at the office) and a conversation with someone who’s doing something totally different, like grading English papers.

I think we all know that siloing is a major problem with the way our culture treats work, especially in the higher education sector. We specialize in one thing, starting with our undergraduate majors and getting increasingly narrower as we move through the levels of education and professional development, and while there’s certainly nothing wrong with getting really good at one thing (like making solenoids), I fear we are neglecting skills and character qualities that transfer from one situation, context, or career to another. Perhaps we are losing the ability to have meaningful intellectual conversations with those in other fields.

That just got really philosophical. But I went there because I’ve been thinking about the relatively recent phenomenon of co-working spaces. You’ve probably heard of them: they’re buildings (or floors) where anyone who needs a space to work—freelancers, private practitioners, telecommuters looking for a change of scene or some peace and quiet—can rent a room or cubicle alongside others who are doing the same thing. Though I’ve never worked in one of these spaces myself, I can imagine that one of the benefits—besides having someone to split a lunch order with—is that you get to have conversations with (and possibly eavesdrop on) people who are doing very different work than you are. Maybe you learn something from them, and maybe you even come up with ways you can partner with your cross-disciplinary co-workers. I wonder how many new businesses and community services have been hatched out of these almost accidental partnerships.

During this year’s pandemic, many couples, families, and roommates found themselves in a co-working situation with people they already knew and loved, but had never worked alongside. For Jordan and me, who just got married this year, this has been basically an unadulterated blessing. It has allowed us to spend almost all day, every day together during the formative early months of our marriage. It has allowed us to become familiar with each other’s work habits and given me a peek into Jordan’s relationships with his co-workers, who I know are very important to him. We have been taking an hour-long lunch break together, which gives us time to prepare and eat healthier meals. (And as a side benefit, we’ve gotten through all the seasons of Friends and most of Avatar: The Last Airbender during our lunches.) And sometimes, we get to share special moments like the bird-stravaganza of yesterday afternoon.

The only thing we’re still trying to figure out with regard to working from home is where my space will be. This was Jordan’s house before we got married, so I didn’t already have a workspace of my own as he did. I started out working on the dining room table, which had its benefits (good lighting, plenty of space, good view of birds), but I felt like I had to clean up my stuff at the end of every workday, and I wanted a more permanent area. So lately, I’ve been working in the bedroom. Next to one of the windows, I’ve set up a small, brown and green vintage metal table that I bought at an antique shop a few years ago. My laptop sits there all the time, along with my planner and a few other items. A chair doesn’t quite fit underneath the table, so when it’s time to work, I pull over a vintage wooden chair reupholstered in a bird print (another antiquing find) that usually sits in another part of the room. So far, this setup is working pretty well, but I’d also like to try setting up a little work corner in our living room. Jordan and I have talked about sharing the home office, but we don’t think this would work very well for meetings, and I’m happy to let that be his space since my work is more mobile than his.

I’m still figuring out my space, but trying out different spots is more fun than inconvenience. I’m thankful that I get to work from home, and even more thankful that I get to do it alongside my favorite co-worker.

What does your workspace look like? Who are your co-workers, in both senses of the word? What are some of the challenges and benefits of your work setup? I’d love to hear from you!

What’s next for Penelope?

I’ve been blogging at this site since December 2011. I started the blog so that I could review a couple of books that I wanted to receive for free. Since then, I’ve written about topics as serious as the Sandy Hook Elementary School shooting and as frivolous as my hypothetical Roller Derby name. I’ve told numerous embarrassing stories about cooking mishaps and breaking things. I’ve reviewed movies and albums, shared a couple of fan fiction stories, and hijacked the blog for a couple of months as a promotional platform for my self-published novel. I once seriously considered and made some steps toward re-branding this into a “Hufflepuff leadership” blog. (I still think someone should do that.) I’ve written about my job, my faith, and lately, my marriage. And I have nine partial drafts in my queue, including a “zany” travel mishap story that turned out to be boring when I wrote it down and a post tentatively called “what Ross Geller has in common with almost every Jimmy Stewart character (and me?).” (This one was doomed from the start.)

I realize that if I kept pressing forward for another year and a half, I could celebrate the tenth anniversary of this blog. But I think it’s time for me to end this long chapter in my writing life. I’ll keep the WordPress account in case I want to write a special post now and then, but these will likely be rare. Writing will always be one of my primary means of processing my thoughts and feelings, but not all of that writing needs to be shared with a readership.

Speaking of you, my readers–I know I’ve always had a small following, but you’ve been incredibly faithful. Some of you left long, frequent comments on my posts; others read the blog quietly for months, maybe years, before dropping into a face-to-face conversation the fact that you were reading it–always a delightful surprise. Thank you for paying attention.

I’ve thought for a while that it would be fun to have a podcast or a YouTube channel (actually, I have a great channel idea that I’m trying to convince my husband to help me with), but I don’t think I’ll jump into anything like that anytime soon. I’m thankful for the years I’ve been able to share my thoughts with you, and I hope we can stay in touch by other methods. Now I’m going to go cry a little.

a quick guide to being a great teacher

Like my title? Yeah, that’s clickbait. (And if you’re a teacher, you should know that.) But it also fits the story I want to tell you today.

Since 2016, when I designed the main online college course I teach right now, I have been requiring students to create a “research quick guide” in one of the last modules. The assignment is supposed to get them to reflect on what they know about how to do research in their field (“field” can be academic or professional, or in the case of my creative writing students, genre) and come up with a succinct way to share that knowledge with others. The important thing is the content, but somewhere along the line, I’ve gotten a little hung up on the design element of the assignment. I often find myself deducting points when a student’s guide is “hard to visually scan” or “more of an essay than a quick guide.” The problem is that there’s not a general consensus across contexts as to what a “quick guide” actually is. I’m committing that terrible teacher sin of asking my students to read my mind.

I should also point out that it’s pretty ironic that I’m judging other people’s design skills, as may be evident from the fact that I’m still using this template from when I started this blog in 2011. I mean, I know basic principles like “don’t use Comic Sans in a work email” and “don’t put too many words on a PowerPoint slide (and then turn your back to the audience and read straight from said wordy slide),” but that’s about the extent of my knowledge. So not only am I asking students to read my mind, but I’m also asking them to do something I don’t really know how to do myself.

Now, as part of a larger update of the course, I’ve set out to create a quick guide for my students. My initial motivation for this project was not to create a quick guide as such; instead, I wanted to respond to a suggestion a student made last fall. (I’ve been carrying around the now-grubby no-longer-sticky note in my planner ever since then.) It turned out that some of the off-hand tips I gave her in emails were actually quite revelatory for her as a first-time online graduate student who hadn’t written an academic paper in years, and she thought that other students might also benefit from the advice. She suggested some categories, like “how to check grades and feedback,” “what is an annotated bibliography?,” and “getting to know your professor.”

Meanwhile, many students have asked for an example quick guide, so I decided to combine these two endeavors. I would create a quick guide to being an English 602 student (very meta, if you ask me). I hoped to be able to send this out to current and future students and tell them, “Hey, I’m not a designer, but I made this in Word and it wasn’t that hard and didn’t take me that long. You can do it too!”

I finally started on the document yesterday. For visual interest, I decided to use a variety of Word’s prefabricated text boxes and sidebars. I also used some relevant clip art icons to create a short border between two of the sections, and I inserted a photo from my computer. Nothing fancy, but I think it looks pretty good (though I still need to do the second page).

Here’s the problem: It wasn’t easy. Once I got some of the text boxes on the page, dragging them around to accommodate new elements was frustratingly difficult. Inserting and resizing the picture was a stab in the dark–I wasn’t sure what those numbers meant or why most of the photo had disappeared off the bottom of the page. I had to get my husband to help me, and even he, who’s all-around better at this stuff than I am, admitted that he didn’t know how to do everything I wanted to do.

So I don’t feel honest telling my students that creating a document like this will be easy. I sometimes have students who have design backgrounds or who use Publisher regularly in their work, and they turn in beautiful, readable, user-friendly quick guides. But for students who are having trouble centering their title or inserting a paragraph break in a basic essay, what I’m asking them to do in this assignment could be panic-inducing.

I’m going to finish the quick guide and send it to my students with the message I had planned to give them, minus “it wasn’t that easy and didn’t take me that long.” I am also going to add that their quick guide doesn’t need to look as good as mine; even some bullet points or a numbered list will show me that they’re thinking about how not to overwhelm their readers. I am going to continue assigning the quick guide, because I think it’s useful for students to work on problem-solving skills in a class about workplace writing–who knows what their bosses may ask them to create someday? But now that I’ve gone through the process of creating a quick guide myself, I’ve learned what’s most important about this assignment, and I’ve developed some empathy for my students. And I’ll be able to answer questions better in the future.

Lesson learned: Don’t ask your students to do something you’ve never done yourself. That may not be a quick guide to becoming a great teacher, but it might be a small step to becoming at least a good one.